Cancellation Policy

We understand that sometimes you may need to cancel an order. If you wish to cancel your order, please contact our customer service team at [email protected] as soon as possible.

Conditions for Cancellation

• Orders can be canceled without penalty if they have not yet been processed for shipping.
• If the order has already been shipped, it cannot be canceled. In this case, you will need to follow our return policy once you receive the item.

Refund Policy

If your order is successfully canceled, we will process a full refund to your original payment method within 15 business days.

Please note that custom-made items and personalized products may not be eligible for cancellation once production has begun. For more details, please refer to the specific terms for these products or contact our customer service team.

Changes To Orders

If you need to modify your order, such as updating the shipping address or adjusting the items, please contact our customer service team promptly at [email protected]. We will do our best to accommodate your request.

Please note that once an order has been shipped, changes cannot be made.

If modifications are not possible, you may need to cancel the order and place a new one with the correct information.

For any questions or concerns regarding our cancellation policy, feel free to reach out to us at [email protected]. Our team is here to assist you.